Salesforce buying Slack makes a lot of sense for both companies. “This is a match made in heaven,” said Marc Benioff Opens a new window, CEO at Salesforce. Presently, Slack’s ecosystem of apps and integrations for real-time and asynchronous collaboration with internal and external parties makes it ideal for Salesforce, which maintains an array of enterprise software solutions. Interestingly, Microsoft aimed at acquiring Slack in 2016, but the deal didn’t come through. ’ The numbers spell how Slack failed to capture the momentum - Teams notched 115 million daily active users in October 2020, jumping from 75 million in April, while Slack had over 12 million in March. Slack alleged that the bundling of Microsoft Teams with the much widely used Office 365 is an anti-competitive practice that aims to ‘remove the impetus for new users to even try Slack Opens a new window.
In comparison, other heavyweights such as Microsoft, Zoom, and Cisco continued to expand their user base with a raft of features and roll-outs.Īnd then there’s the antitrust complaint filed against Microsoft in the European Union by Slack, which further highlighted the divide. When COVID-19 struck, the battle to ace the business collaboration realm heated up, but Slack couldn’t capitalize on the collaboration boom. Since it went public just over 18 months ago, Slack’s valuation also fell considerably this year, despite its fundamentals remaining strong. The buildup to Salesforce’s acquisition of Slack surfaced at the start of 2020 when Microsoft began chipping away at Slack’s market share during the pandemic. It quickly became a developer favorite with its open APIs and integration capabilities. Important: /xcPH5hRb6J Opens a new windowĬo-founded by Flicker founder Stewart Butterfield Opens a new window, Slack is a cloud and channel-based communications platform, which arrived in the enterprise collaboration space in 2013.
Together, we'll enable companies to succeed in the all-digital, work-from-anywhere world. The business software deal is the largest ever acquisition by Salesforce, surpassing its $15.7 billion acquisition of Tableau Software Opens a new window last year.Ĭombining Opens a new window with #Customer360 Opens a new window will be transformative, creating the operating system for the new way to work. In one of the most significant tech acquisitions of 2020, CRM heavyweight Salesforce confirmed it picked up enterprise collaboration platform Slack for $27.7 billion, it’s priciest deal ever to keep up with Microsoft in an ‘all-digital, work-from-anywhere world.’ĬRM heavyweight Salesforce on Tuesday announced a definitive agreement to acquire enterprise collaboration platform Slack.
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